Privacy Policy
Last Updated: December 12, 2026
1. Introduction
Trips Right, LLC ("we," "us," or "our") operates BlitzIQ Pro™ (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using BlitzIQ Pro™, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide when using the Service:
- Account Information: Name, email address, password, team name, and role
- Payment Information: Billing details processed securely through Stripe (we do not store full credit card numbers)
- Game Data: Play-by-play charting data, opponent information, scouting reports, practice scripts
- Team Data: Team member information, roles, and permissions
- Communications: Messages, support requests, and feedback you send to us
2.2 Automatically Collected Information
When you access the Service, we automatically collect certain information:
- Usage Data: Pages visited, features used, time spent, and interaction patterns
- Device Information: IP address, browser type, operating system, device identifiers
- Log Data: Access times, error logs, and performance metrics
- Cookies: Session cookies for authentication and preference storage
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve the Service functionality
- Account Management: To create and manage your account, process payments, and handle subscriptions
- AI Features: To generate scouting reports, predictions, and analytics using AI/ML models
- Communication: To send service updates, billing notifications, and respond to inquiries
- Security: To detect, prevent, and address fraud, security issues, and technical problems
- Analytics: To understand usage patterns and improve user experience
- Legal Compliance: To comply with legal obligations and enforce our Terms of Service
4. How We Share Your Information
4.1 Service Providers
We share information with trusted third-party service providers who assist in operating the Service:
- Stripe: Payment processing and subscription management
- Abacus.AI: AI/ML model hosting for analytics and predictions
- Cloud Hosting: Infrastructure providers for data storage and application hosting
These providers are contractually obligated to protect your data and use it only for specified purposes.
4.2 Team Members
Your game data and analytics are shared with other members of your team based on their assigned roles and permissions.
4.3 Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: Data is encrypted in transit (TLS/SSL) and at rest
- Authentication: Secure password hashing (bcrypt) and session management
- Access Control: Role-based permissions and multi-tenancy isolation
- Rate Limiting: Protection against brute force and DoS attacks
- Regular Audits: Security assessments and vulnerability scanning
- Monitoring: Real-time logging and anomaly detection
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. Upon account cancellation, you have 30 days to export your data. After 30 days, we will delete your data from our active systems, except as required for legal compliance, dispute resolution, or legitimate business purposes. Backup copies may persist for up to 90 days.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information through your account settings
- Deletion: Request deletion of your account and associated data
- Export: Download your data in a portable format (JSON)
- Opt-Out: Unsubscribe from marketing communications (service emails are required)
- Restriction: Request limitation of processing in certain circumstances
To exercise these rights, contact us at privacy@tripsright.com or use the data management tools in your account settings.
8. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Maintain your login session and authentication state
- Remember your preferences and settings
- Analyze usage patterns and improve the Service
- Prevent fraud and enhance security
You can control cookies through your browser settings, but disabling cookies may limit Service functionality.
9. Children's Privacy
BlitzIQ Pro™ is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and processed in the United States or other countries where our service providers operate. These countries may have different data protection laws than your country of residence. By using the Service, you consent to the transfer of your information to these jurisdictions.
11. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on the Service. The "Last Updated" date at the top of this policy indicates when it was last revised. Your continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Trips Right, LLC
Privacy Officer
Email: privacy@tripsright.com
Website: blitziqpro.com
By using BlitzIQ Pro™, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.